What to look for when buying a bike, e-bike, or e-scooter

Choosing the right e-mobility device
When buying a bike, e-bike, or e-scooter, focus on three key things: after-sales service, battery life, and setup support. A good shop will help you adjust the saddle and handlebar height to fit your body. Always aim for the highest quality you can afford. Many e-mobility shops now offer finance options, making it easier to invest in a reliable device. Groups like ScootMasters write honest reviews and will answer your questions. 

Specialised bikes for unique needs
If your body shape or mobility needs require a different type of bike or modifications, consider specialised options. We don’t usually list bike shops but as Everybody Ebikes is the only shop offering bikes for people with short stature and other custom solutions for unique needs, their expertise ensures you get a device that fits and works for you.

The hidden costs of supermarket bikes
Choice magazine studied the costs of buying a bike at a supermarket versus a bike shop and found that after six months, the bike shop bike was cheaper. When you buy a bike in a box, you have to assemble it yourself, which is often much more complicated than it seems. The brakes are notoriously challenging to set up correctly. Additionally, these bikes often don’t fit well, meaning you might end up paying a bike shop to make modifications. For e-bikes, buying from a supermarket or online can lead to issues like being unable to find a replacement battery, forcing you to spend the equivalent amount on a new device 18 months later.

Risks of buying secondhand
If you’re considering a secondhand bike or e-mobility device, be cautious. Markers that it might be stolen include excuses for why there’s no key or charger (e.g. my mate moved overseas, lost it in the move). Additionally, cheap replacement batteries bought online are more likely to catch fire, and these fires are extremely difficult to put out. Always verify the legitimacy of the seller and the condition of the device before purchasing.

The importance of insurance
Insurance is a smart move to protect yourself and others. If your device is stolen or if you cause injury or property damage, insurance can save you from significant financial strain. Be aware that illegal devices can’t be insured, leaving you exposed to potential costs that could last for years. Advocacy organisations such as Bicycle Queensland or Bicycle Network often include discounted quality insurance options for personal injury or damage.

Making a wise decision
Replacement insurance is another layer of protection worth considering. Your e-mobility shop will likely recommend a policy but take your time to research and ensure it meets your needs. A little due diligence now can save you from headaches later.

Please feel welcome to reach out if you have questions or need guidance through the Contact page. Choosing the right e-mobility device and insurance can make all the difference in your riding experience.